Review their profile, badges, insurance proof and portfolio. Look for experience in your specific sector and read reviews carefully before proceeding.
Yes. Always obtain at least 2–3 quotes to compare pricing, timelines and professionalism before committing.
It should clearly outline the scope of work, estimated start date, duration, base price and an allowance for unforeseen costs.
Gold Membership & Badges
Gold membership includes three verified sector badges, priority visibility, and enhanced trust positioning across the platform.
Gold includes three verified sector badges. Additional badges can be purchased annually.
Badges demonstrate verified expertise in specific sectors and increase customer trust and conversion rates.
Yes. Additional verified badges can be ordered per sector annually and will enhance your visibility.
Trust & Safety
We require structured profiles, verified badges, and maintain internal messaging to keep communications transparent and accountable.
Trades can submit documentation for verification badges. Customers should always review profiles, badges, and insurance documentation.
All communication is stored within the platform. Gold members have additional mediation tools available to resolve disputes fairly.
Yes. We use secure authentication systems and protect personal data according to applicable regulations.
Contact details are only released at appropriate stages. We encourage all communication to remain within the system to maintain transparency.
Legal & Compliance
No. FixItBuildIt acts as a marketplace connecting customers and trades. Contracts are formed directly between both parties.
Yes. Trades are responsible for holding appropriate public liability and relevant insurances.
Quotes become binding once accepted by both parties. Always review terms carefully before confirming.
Success fees may apply depending on membership type and agreement structure. These are outlined transparently in your account.
Trades must comply with local building regulations, safety laws, and consumer protection legislation applicable in their region.
Marketing & Visibility
Upgrade to Gold membership, obtain verified sector badges, upload portfolio images and maintain strong reviews.
Yes. Gold members are prioritised in search results and may see job opportunities earlier than other plans.
Reviews significantly influence customer trust and job win rates. Always provide high-quality service to earn positive feedback.
Yes. You can purchase additional verified badges to demonstrate expertise across multiple trades.
Maintain an updated profile, upload insurance documentation, showcase portfolio work and respond promptly to enquiries.
Other
Start by reviewing the trade’s profile carefully. Look at their badges, insurance proof, portfolio images, and previous reviews. Make sure they specialise in the sector relevant to your job.
Yes. It is strongly recommended to obtain at least 2–3 quotes before making a decision. This allows you to compare pricing, timelines, professionalism and communication style.
Gold Trusted trades are premium members of the platform. They have committed to higher standards and receive priority visibility. They also receive verified badge benefits and enhanced accountability.
A Verified badge indicates that the trade has supplied documentation and verification for that specific sector. This helps you understand their specialism and credibility in that area.
Absolutely. Ask for previous examples of similar work and read customer reviews carefully. A good trade will be transparent about past projects.
A professional quote should include an estimated start date, project duration, base price, and allowance for unforeseen costs. Always ensure the scope of work is clearly defined.
Payments and communications should remain within the FixItBuildIt system wherever possible. This ensures transparency and accountability for both parties.
If issues arise, communicate directly through the platform. Gold members have mediation features available, and all interactions are recorded for clarity.
Once a job is marked as complete by both parties, customers can leave a review. Reviews are public and help maintain high standards across the platform.
No. Posting a job on FixItBuildIt is completely free for customers.
Gold membership provides priority visibility, three included verified sector badges, enhanced trust positioning, and advanced features within the platform.
Gold membership includes three verified sector badges as part of the monthly subscription. Additional badges can be purchased annually.
Additional verified sector badges are priced annually per sector. These allow you to demonstrate verified expertise across multiple trades.
A sector badge visually confirms your specialisation in that trade area. It increases trust, improves conversion rates, and helps customers identify your expertise instantly.
Yes. You can upgrade your plan at any time from your profile settings. Changes will apply to your billing cycle accordingly.
Yes. Gold members are prioritised in search results and may see new jobs earlier depending on platform rules.
If your wallet falls below the minimum required balance, access to the job board may be restricted until it is topped up via Direct Debit.
You authorise a Direct Debit mandate. When your wallet balance drops below the minimum, it automatically tops up to the target amount.
Yes. Gold and other members can upload insurance documentation to build trust with customers.
Yes. You can upload portfolio images directly in your profile to demonstrate completed jobs and build credibility.
Verified badges increase customer confidence and differentiate you from competitors. They can directly improve job win rates.
Gold membership is designed for serious professionals who want maximum visibility, credibility, and consistent job opportunities.
